Platform
MISS replaces disconnected tools with a single medical information system where every module works with one patient record, one database, and one AI engine.
Architecture
When a test result is in one system and the patient chart in another, the doctor doesn't see a critical value at the moment it matters. When marketing data lives in a spreadsheet, no one knows which channel brings patients. MISS eliminates these gaps architecturally: every module reads and writes to one data layer.
The architecture is designed for healthcare market realities: Russian and Kazakh UI, fiscal integration, SOAP-based clinical documentation.
Scheduling
MPI finds any patient in seconds. The booking wizard walks the operator through service selection, doctor availability, and payment method. The queue board updates via WebSocket. Smart slot ranks doctors by availability and marks the best option.
EMR
Structured SOAP documentation in Russian and Kazakh. Three input methods: voice, manual, template. AI suggests diagnosis (primary, competing, comorbid) with ICD-10 and treatment plan. Nothing is written automatically — the doctor confirms.
LIS
Worklist with STAT/ROUTINE priorities. Barcode tracking. Validation against reference ranges. QC dashboard with Levey-Jennings charts. Critical values trigger a notification that doesn't close until the physician confirms.
Finance
Revenue cycle dashboard: days in AR, denial rate, collection. Bank reconciliation with auto-match — the system suggests, the accountant confirms. Fiscal circuit with payment terminals. Refund: one creates, another confirms.
Call Center
Incoming calls on screen via SSE. Load heatmap. KPIs: AHT, ASA, abandonment, CSAT. Missed calls generate callback tasks. Telegram with SLA tracking.
CRM
Attribution cockpit: leads by channel, conversion, acquisition cost. Funnel from first contact to visit. Campaign engine for SMS and Telegram with automated re-engagement triggers. Approved templates — the operator cannot write on their own.
BI
Metric catalog with formulas. Scheduled reports. Role-based dashboards. Cortex creates a metric from a natural language request, validates on real data, and adds a widget — no developer.
Formalizer
The doctor writes the content; the letterhead is the clinic's brand. Template library, constructor with live preview. Coded diagnosis, completeness check, per-edit review. PDF generated at the moment of request and delivered via SMS or Telegram.
Honest answers
Kazakhstan
Not yet. We are conducting demonstrations and pilot deployments.
Skeptic
Because we do not force doctors to work as PC operators. Every past system failed for one reason: it demanded MORE actions from the doctor than paper. In MISS the doctor speaks, not types. We removed the main barrier — keyboard resistance. If your doctor knows how to talk to a patient, they already know how to work in our system.
Legal
Let us be honest: doctors make mistakes more often than algorithms, but their mistakes are harder to notice. MISS works on the principle of Transparent AI. The model does not "make decisions" — it highlights risks and suggests hypotheses, citing specific lines of analysis. The final signature is the doctor's. But now they sign not blindly, but with a co-pilot who checked the history, labs, and medications in a second. This LOWERS your legal risks, not raises them.
Business
We use open standards. Data is stored encrypted and access-controlled. Export on request — in open formats. We retain clients by product quality, not by holding data hostage.
People
We will not force them. We will bribe them. What does a "star" doctor hate? Writing reports. When you say: "Doctor, here is a system that fills out the card itself while you drink coffee, and you go home on time, not at 20:00" — sabotage will turn into a demand to implement this as soon as possible. We sell them life time, not software.
Technical
No. That would be budget suicide. MISS acts as an intelligence layer. We take raw data from analyzers (via ASTM and HL7), integrate with 1C, and pull everything into a single dashboard. We do not break old hardware — we make it smarter.
No. AI suggests — diagnosis, orders, treatment plan. The doctor confirms or rejects each suggestion. No action that changes patient data is executed without the doctor's confirmation.
Security
Most leaks happen because a sysadmin copied a file to a flash drive. MISS implements defence against the inside threat: every clinic's data is isolated at the database level. The action log cannot be modified or deleted — we see who opened every record and when. Patient refunds are the only financial operation that requires two-person confirmation.
Data is stored encrypted and access-controlled. Deployment options and data placement are agreed with each clinic individually in the contract.
Adoption
You do not need to shut anything down. MISS is modular: you can start with scheduling and reception, then add the lab and finance later. Each module is activated by a flag, not a rebuild. Integration with your current systems — 1C, lab analyzers, telephony — runs in parallel with everyday clinic work.
Your data is yours. Export in open standards on request. We retain clients by product quality, not by holding data hostage.
Open the demo tenant and walk through each module yourself.